Customer Information
Frequently Asked Questions
Find answers to common questions about equipment, payments, shipping, returns, warranties and purchasing from Belton Ag Equipment.
Need Information?
How Can We Help?
Browse the questions below or contact our team if you need information about a specific piece of equipment or order.
Can't find your answer? Contact Belton Ag Equipment at (254) 231-5991 or sales@beltonagequipment.com.
Equipment & Products
Do you sell new and used equipment?
Yes. Our inventory may include both new and used equipment. The condition, specifications, availability and warranty coverage can vary by individual item.
Can equipment specifications change?
Product descriptions, images, specifications, availability and pricing may contain errors and may be corrected or changed. Please contact us if you need confirmation of a specific specification before purchasing.
Can I ask about equipment that isn't listed?
Yes. Contact our team and tell us what equipment you are looking for. We can discuss your requirements and available options.
Can I inspect equipment?
For equipment located at our facility, inspection or viewing may be available depending on the item. Contact us before visiting so we can confirm availability and arrangements.
Are prices guaranteed?
Prices may change without notice. If a pricing or listing error occurs, Belton Ag Equipment reserves the right to correct the information.
Payment & Financing
What payment methods do you accept?
Available payment methods may include credit and debit cards, ACH, wire transfers, cryptocurrency and certain third-party payment applications. Availability can vary by transaction.
Do you offer financing?
Yes. Financing is available for qualifying purchases. Financing terms, approval and payment arrangements are subject to the applicable financing provider or agreement.
When is payment considered complete?
Payment or an approved payment arrangement must be established before an order can be processed. Funds may need to be received, cleared or confirmed before equipment is released or shipped.
What happens if a payment fails?
If a payment is declined, reversed or otherwise fails to clear, the order may be placed on hold until the payment issue is resolved.
What happens to refunds on financed purchases?
Refunds relating to financed orders may need to be coordinated directly with the applicable financing partner.
Shipping & Delivery
Where do you ship?
We primarily serve customers throughout the United States. International shipping may also be available depending on the equipment and destination.
Who pays for shipping?
Shipping and transportation costs are generally the responsibility of the customer unless otherwise agreed.
How long does delivery take?
Delivery times can vary depending on the equipment, destination, freight provider and transportation requirements. Agricultural equipment may require specialized transportation.
Can I pick up my equipment?
Customer pickup may be available from our Belton, Texas location depending on the equipment and order. Contact us in advance to confirm arrangements.
What if equipment arrives damaged?
Contact Belton Ag Equipment as soon as possible. We can assist with the appropriate next steps and, where applicable, carrier-related claims.
Returns, Cancellations & Warranty
Can I cancel my order?
Cancellation requests can be submitted to Belton Ag Equipment. If an order has already shipped, return and restocking terms may apply depending on the product and its condition.
Are deposits or down payments refundable?
Deposits and down payments are refundable subject to the applicable order and cancellation circumstances.
When are refunds processed?
Approved refunds are generally processed within 5–10 business days after confirmation. Your bank, card issuer or payment provider may require additional time to post the refund.
Is equipment covered by a warranty?
Where applicable, manufacturer warranty coverage applies according to the manufacturer's terms, conditions, limitations and exclusions. Warranty coverage can vary between products, particularly between new and used equipment.
Should I contact you before making a warranty claim?
Yes. We recommend contacting Belton Ag Equipment before undertaking major repairs or returning equipment so the appropriate warranty process can be followed.
Still Have a Question?
Our team is happy to discuss equipment, pricing, financing, shipping, returns or warranty questions.
Call Our Team
(254) 231-5991
Visit Us
4941 Sparta Rd, Belton, TX 76513
