Website Security & Fraud Prevention

1. Our Security Approach

Belton Ag Equipment takes reasonable steps to help protect customer information, orders, payments and website services from unauthorized activity. Security is a shared responsibility, and customers also play an important role in protecting their accounts, payment information, devices and communications.

Our security and fraud-prevention practices may include reviewing unusual transactions, verifying order information, investigating suspicious communications, restricting potentially fraudulent activity and communicating with customers when additional information is needed.

Security procedures may vary depending on the type of transaction, payment method, equipment purchase, delivery arrangement or circumstances surrounding an order.

2. Fraud Prevention and Transaction Verification

Agricultural equipment and machinery purchases can involve significant transaction values. For this reason, we may take additional steps to verify certain transactions before accepting payment, confirming an order or releasing equipment for pickup or delivery.

Additional verification may be requested where appropriate, including when:

• Order or payment information appears inconsistent.
• A transaction contains unusual or unexpected payment instructions.
• Information supplied during an order requires clarification.
• There is a concern about unauthorized use of payment information.
• A customer requests a change to important order or payment details.
• Equipment is being released to a person or location that requires additional confirmation.
• A communication appears inconsistent with previous communication from Belton Ag Equipment.

If additional verification is required, an order may remain pending until the relevant information has been reviewed.

3. Protecting Yourself From Fraud

Customers should remain cautious when receiving unexpected emails, text messages, phone calls or other communications concerning equipment purchases, payments, refunds, shipping arrangements or account information.

To help protect yourself:

• Verify unexpected payment instructions directly with Belton Ag Equipment.
• Do not rely solely on an email requesting a change to payment or banking information.
• Do not share passwords, verification codes or sensitive account information with unknown parties.
• Do not send payment to an unfamiliar account without independent confirmation.
• Be cautious of urgent requests designed to pressure you into making immediate payments.
• Use secure devices and updated browsers when completing online transactions.
• Review website addresses carefully before entering sensitive information.
• Contact us if someone claims to represent Belton Ag Equipment and requests unusual payment or information.

4. Suspicious Emails, Messages and Phone Calls

Fraudulent communications may attempt to impersonate dealerships, suppliers, employees, financial institutions, delivery companies or other businesses involved in an equipment transaction.

Customers should be particularly cautious of communications requesting passwords, payment-card information, bank credentials, cryptocurrency transfers, gift cards, account access codes or other sensitive information.

5. Payment Instructions and Bank Details

Payment instructions are an important area of fraud prevention. Customers should verify payment details before transferring funds, particularly for high-value equipment purchases.

If you receive a payment request that appears different from information previously provided, do not assume that the request is legitimate simply because it uses the Belton Ag Equipment name or branding.

Contact us using the phone number or email address published on this website to confirm the request before sending funds.

For additional information about payment methods, payment verification, deposits, refunds and transaction issues, please review our Payment Policy.

6. Protecting Customer Information

We take reasonable measures intended to reduce the risk of unauthorized access, misuse or disclosure of customer information. However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should avoid sending unnecessary sensitive information through ordinary website forms, email or other communications. Where additional information is required to process an order or investigate an issue, we may request only the information reasonably necessary for that purpose.

Information about how customer information may be collected, used, stored and shared is provided in our Privacy Policy.

7. Website Security

We work to maintain the security and reliability of our website and related services. Security measures may include monitoring for suspicious activity, reviewing potential abuse and taking reasonable steps to address identified security concerns.

Customers should keep their own devices, operating systems, browsers and security software appropriately updated. Customers should also avoid accessing sensitive account or payment information from devices or networks they do not trust.

If you believe you have discovered a website security issue, please contact us using the information provided below rather than attempting to exploit or intentionally disrupt the website.

8. Account and Credential Security

If any website feature requires account credentials, customers are responsible for taking reasonable steps to protect those credentials.

• Use strong and unique passwords where passwords are required.
• Do not share passwords with other people.
• Do not reuse important passwords across unrelated services.
• Log out of accounts when using shared devices.
• Contact us if you believe an account or customer profile has been accessed without authorization.

9. Suspicious Website Activity

Contact us if you encounter website activity that appears unusual, misleading or potentially fraudulent, including unexpected payment instructions, suspicious redirects, impersonation of Belton Ag Equipment, misleading communications or other activity that appears inconsistent with our normal business practices.

When reporting a concern, provide as much useful information as possible without sending unnecessary passwords, payment-card numbers, banking credentials or other sensitive information.

10. Reporting a Fraud Attempt

If you believe someone has attempted to impersonate Belton Ag Equipment or has attempted to obtain money or information from you using our business name, contact us as soon as reasonably possible.

Where possible, retain the original suspicious email, message, invoice or other communication. This may help us understand the issue and investigate whether additional customers may have been affected.

When reporting suspicious activity, useful information may include:

• Your name and contact information.
• The date and approximate time of the communication.
• The communication method used, such as email, phone or text message.
• The sender's displayed name and contact information.
• Any order or reference number involved.
• A description of the requested payment or information.
• Relevant screenshots or copies of the communication, where appropriate.

11. If You Have Already Sent Money

If you believe you have sent money in response to a fraudulent request claiming to represent Belton Ag Equipment, contact us immediately so that we can understand the circumstances and determine whether there are any actions we can take.

You should also contact the bank, payment provider or financial institution used for the transaction as soon as possible and follow their procedures for reporting suspected fraud or unauthorized activity.

Do not delay reporting a suspected fraudulent payment while waiting for a response from another party.

12. Order, Delivery and Equipment Release Verification

Security and fraud prevention may also apply when equipment is collected or delivered. Depending on the circumstances, we may need to verify order information, payment status, delivery details or the identity of the person authorized to receive or collect equipment.

Customers should ensure that delivery addresses, contact information and other important order details are accurate. Changes to important information may require additional confirmation before an order proceeds.

For information about delivery arrangements and customer responsibilities, please review our Shipping Policy.

13. Fraud Prevention and Order Changes

Requests to change payment details, delivery information, contact information or other important order information may be reviewed before the requested change is applied.

This may be particularly important where a request is received shortly before equipment is scheduled for collection, delivery or release.

For information about cancelling an order, please review our Cancellation Policy.

14. Relationship With Other Policies

This Website Security & Fraud Prevention Policy should be read together with our other website and customer policies. Those policies provide additional information about specific aspects of purchasing, payment, delivery, returns, warranty and customer information.

15. Changes to Security Procedures

We may update our security and fraud-prevention practices from time to time as website services, payment processes, technology, business operations or security risks change.

Updates to this page may be made when appropriate to reflect changes to our practices or to provide customers with clearer information about security and fraud prevention.

16. Contact Information

If you have questions about a suspicious communication, payment request, website security concern or potential fraud attempt, contact Belton Ag Equipment directly.

Belton Ag Equipment
4941 Sparta Rd
Belton, TX 76513
USA

Phone: (254) 231-5991
Email: sales@beltonagequipment.com